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• Accepting a Decision (Includes Simulation)
• Applying Leadership Basics (Second Edition)
• Balancing Work and Family (Second Edition)
• Basics of Effective Communication (Second Edition)
• Basics of Effective Selling (Second Edition)
• Behavioral Interviewing (U.S.)
• Benefits Administration (U.S.)
• Benefits Management (U.S.)
• Bookkeeping Fundamentals (U.S.)
• Branding Your Internet Identity (Includes Simulation)
• Building Dynamic Business Teams (Includes Simulation)
• Building Strong Customer Relationships (Second Edition)
• Business Communication
• Business Concepts
• Business Ethics Awareness (U.S.)
• Business Math
• Business Meeting Skills (Includes Simulation)
• Business Process Reengineering
• Business Writing
• Change Management (U.S.)
• Change Management for Employees (Includes Simulation)
• Coaching
• Communicating Across Cultures (Includes Simulation)
• Communicating Clearly (Includes Simulation)
• Compensation Management (U.S.)
• Conducting Performance Reviews (Second Edition)
• Conflict Intervention (Second Edition)
• Consumer Finance (U.S.)
• Creating a Strong Leadership Team (Second Edition)
• Creating and Maintaining Life Balance (Includes Simulation)
• Customer Assistance
• Defining the Issue of a Problem (Includes Simulation)
• Delegating (Second Edition)
• Developing and Implementing a Strategic Plan (Includes Simulation)
• Developing and Leading an Effective Team (Includes Simulation)
• Discharging Employees (Second Edition)
• Disciplining and Redirecting Employees (Second Edition)
• Diversity Awareness (U.S.)
• Dynamic Business Presentations (Includes Simulation)
• Editing & Proofing (Chicago Style)
• Effective Business Writing (Includes Simulation)
• Effective Management: Communicating Successfully (Includes Simulation)
• Effective Management: Creating Successful Solutions (Includes Simulation)
• Effective Management: Cultivating Great Teams (Includes Simulation)
• Effective Management: Developing as a Manager (Includes Simulation)
• Effective Management: Empowering Your Workgroup (Includes Simulation)
• Effective Time Management for You (Includes Simulation)
• Evaluating Change for Managers (Includes Simulation)
• Financial Accounting (U.S.)
• Financial Analysis (U.S.)
• Financial Auditing (U.S.)
• Financial Basics for Non-Financial Managers (Second Edition)
• Financial Industry Knowledge (U.S.)
• Financial Management (U.S.)
• Financial Performance Essentials (Includes Simulation)
• Finding Resolution Through Negotiation (Includes Simulation)
• First Steps Towards Strategic Planning (Includes Simulation)
• Get The Most Out of Your Meetings (Includes Simulation)
• Getting the Most Out of Your Day (Includes Simulation)
• Grammar Essentials
• HRIS Concepts
• Human Resources Concepts (U.S.)
• Intercultural Business Etiquette (Second Edition)
• Interviewing and Hiring Concepts (U.S.)
• Interviewing Job Candidates (Second Edition)
• Investigating the Problem (Includes Simulation)
• Leading Effective Meetings (Second Edition)
• Leading Effective Teams (Second Edition)
• Leading Your Team to Business Results (Includes Simulation)
• Legal Issues for HR and Management (U.S.)
• Listening Skills
• Making Group Decisions (Includes Simulation)
• Making Team Decisions (Includes Simulation)
• Making Wise Investment Decisions (Includes Simulation)
• Managing a Virtual Office (Second Edition)
• Managing Company Change (Second Edition)
• Managing Conflict (Includes Simulation)
• Managing Innovation and Creativity (Includes Simulation)
• Managing People (U.S.)
• Managing Personal Stress (Second Edition)
• Managing Projects (Second Edition)
• Marketing Concepts
• Marketing Strategy
• Mastering Cold Calls (Second Edition)
• Measuring Team Performance (Includes Simulation)
• Motivating Your Employees (Includes Simulation)
• MS Project 2000
• Negotiating for the Sales Professional (Second Edition)
• Negotiating Skills In Action (Includes Simulation)
• Outbound Sales Skills
• Performance Management (Includes Simulation)
• Personal Financial Planning (Second Edition)
• Persuasive Business Writing (Includes Simulation)
• Planning and Controlling Budgets (Includes Simulation)
• Preparing to Negotiate (Includes Simulation)
• Presentation Skills
• Presenting Your Ideas Effectively (Includes Simulation)
• Problem Solving - Qualitative
• Problem Solving - Qualitative (Metric)
• Problem Solving - Quantitative
• Problem Solving - Quantitative (Metric)
• Providing Effective Feedback (Second Edition)
• Qualifying Sales Prospects (Second Edition)
• Real Estate Finance (U.S.)
• Realistic Time Management Goals (Includes Simulation)
• Recognizing and Avoiding Burnout (Second Edition)
• Recognizing and Managing Anger (Second Edition)
• Recognizing Employee Performance (Second Edition)
• Recruiting Concepts (U.S.)
• Scoping Your Internet Project (Includes Simulation)
• Selecting the Solution for a Problem (Includes Simulation)
• Selecting Your Negotiation Strategy (Includes Simulation)
• Setting Performance Goals and Expectations (Second Edition)
• Sexual Harassment Awareness (U.S.)
• Solving Problems Logically (Includes Simulation)
• Succeeding Through Teamwork in Business (Includes Simulation)
• Technical Writing
• Telephone Etiquette
• Telephone Sales Skills (Second Edition)
• Time Management (U.S.)
• Training Delivery and Evaluation
• Training Development
• Understanding and Using Contracts (Second Edition)
• Working With Difficult People (Includes Simulation)
• Workplace Fundamentals (U.S.)
• Writing Effective Emails (Includes Simulation)