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Cisco Certified Network Associate - CCNA

Duration: 10 days

Prerequisites: CompTIA A+ and Network+

Module 1: Planning Maintenance for Complex Networks

• Applying Maintenance Methodologies
• Common Maintenance Processes and Procedures
• Network Maintenance Tools, Applications, and Resources

Module 2: Planning Troubleshooting Processes

• Applying Troubleshooting Methodologies
• Planning and Implementing Troubleshooting Procedures
• Integrating Troubleshooting into the Network Maintenance Process

Module 3: Maintenance and Troubleshooting Tools and Applications

• Assembling a Basic Diagnostic Toolkit Using Cisco IOS Software
• Using Specialized Maintenance and Troubleshooting Tools

Module 4: Maintaining and Troubleshooting

• Troubleshooting VLANs
• Troubleshooting Spanning Tree
• Troubleshooting Switched Virtual Interfaces and Inter-VLAN Routing
• Troubleshooting FHRPs
• Troubleshooting Performance Problems on Switches

Module 5: Maintaining and Troubleshooting Routing-Based Solutions

• Troubleshooting Network Layer Connectivity
• Troubleshooting EIGRP
• Troubleshooting OSPF
• Troubleshooting Route Redistribution
• Troubleshooting BGP
• Troubleshooting Performance Problems on Routers

Module 6: Maintaining and Troubleshooting Network Security Solutions

• Troubleshooting Security Features
• Security Features Review

Module 7: Maintaining and Troubleshooting Integrated

• Troubleshooting Complex Environments