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2400C - Implementing and Managing Microsoft Exchange Server 2003

Prerequisites: Before attending this course, students must have:

• Working knowledge of Microsoft Windows Server 2003.
• Working knowledge of networking, including Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and Internet Information Services (IIS).
• Working knowledge of Internet protocols, including Post Office Protocol 3 (POP3) or Internet Message Access Protocol 4 (IMAP4), Simple Mail Transfer Protocol (SMTP), Hypertext Transfer Protocol (HTTP), and Network News Transfer Protocols (NNTP).

In addition, it is recommended, but not required, that students have completed:

• Course 2274, Managing a Microsoft Windows Server 2003 Environment.
• Course 2275, Maintaining a Microsoft Windows Server 2003 Environment.
• Course 2276, Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts.

Knowledge of Exchange Server 5.5 or Exchange 2000 Server is beneficial but not necessary.

Duration: 5 days

Module 1: Introduction to Exchange Server 2003

• Introduction to the Exchange Server 2003
• Active Directory Overview
• How Exchange Uses Active Directory
• Administrative vs. Routing Models
• Exchange Server 2003 Administrative Models
• Original Routing Groups
• Routing Groups
• Exchange Integration with IIS
• Data Storage Management
• Exchange Server 2003 Messaging Security Features
• Advanced Configuration Options
• Exchange Server Client Connections
• Outlook 2003 Enhancements
• RPC over HTTP Overview

Module 2: Installing Exchange Server 2003

• Installing Exchange Server 2003
• Management Tools and Utilities
• Upgrading from Exchange 2000
• Deployment Tools
• Best Practices Analyzer (EXBPA)
• EXBPA Prerequisites
• Goals of EXBPA
• EXBPA Components

Module 3: Securing Exchange Server 2003

• Securing Exchange Server 2003
• Protecting Against Computer Viruses
• Securing Mailboxes
• Digital Signatures and Encryption
• Configuring Firewalls
• Configuring Administrative
• Controlling Services
• Defense-in-Depth
• Security Configuration Wizard (SCW)
• Exchange Server Hardening Using Security Templates
• Applying Security Templates
• Best Practices for Securing Exchange Servers
• Message Hygiene and UCE
• Exchange Server Filtering Components
• Realtime Block Lists Connection Filtering
• What Are Recipient and Sender Filtering?
• What is Sender ID Filtering?
• Intelligent Message Filtering
• Outlook 2003 & Exchange and Unsolicited Commercial E-Mail

Module 4: Managing Recipients

• Managing Recipients
• Exchange Recipients
• Modifying Users and Contacts
• Managing Mailboxes

Module 5: Managing Active Directory Integration

• Managing Active Directory Integration
• Active Directory and Exchange Boundaries
• Exchange Uses AD to Store Exchange Server Information
• Active Directory Partitions and Replication Scopes
• Exchange Object Classes and Attributes in Active Directory
• Exchange Configuration in Active Directory
• Exchange Server and Active Directory Communications
• Global Catalog Servers
• How Does DSAccess Work?
• DSAccess and Domain Controllers
• Exchange Server Communication with Global Catalog Servers
• Verify Site Assignments
• DSProxy Functions
• How Does the Client Referral Process with DSProxy Work?
• Best Practices for Configuring Active Directory to Support Exchange Server
• What are Recipient Policies?
• Recipient Policy Alternate Values
• Why Use Multiple Recipient Policies?
• How Does the Recipient Update Service Work?
• Guidelines for Troubleshooting the Recipient Update Service
• What Are Address Lists?
• Address List Options
• Process for Creating Custom Address Lists
• Process for Creating Offline Address Lists
• Display Name Generation in Address Lists

Module 6: Managing Public Folders

• Managing Public Folders
• Managing Public Folder Data
• Managing Access to Public Folders
• Publishing Outlook Forms

Module 7: Implementing Outlook Web Access

• Implementing Outlook Web Access
• Choosing the Version of Outlook Web Access
• Securing Outlook Web Access

Module 8: Implementing a Front-End/Back-End Exchange Server Topology

• Implementing a Front-End/Back-End Exchange Server Topology
• Implementing Server Technology
• Configuring Outlook Web Access Front-End Servers
• Configuring DSAccess for Perimeter Networks

Module 9: Managing Client Connections to Exchange Server 2003

• Managing Client Connections to Exchange Server 2003
• Internet Client Access Protocols
• Mobile Service Components
• Users and Mobile Access

Module 10: Managing Message Routing

• Managing Message Routing
• Message Routing
• Configuring Routing
• Internet Connectivity
• Managing Internet Connectivity

Module 11: Managing Data Storage and Hardware Resources

• Managing Data Storage and Hardware Resources
• Managing Data Storage
• Managing Disk Space
• Managing Hardware Upgrades

Module 12: Planning for and Recovering from Disasters

• Planning for and Recovering from Disasters
• Planning for Disaster Recovery
• Backing Up Exchange
• Restoring Stores and Mailboxes
• Restoring Exchange Servers

Module 13: Performing Preventive Maintenance

• Performing Preventive Maintenance
• Daily Maintenance
• Performing Scheduled Maintenance
• On-Demand Maintenance

Chapter 14: Migrating Users from Exchange Server 5.5 to Exchange Server 2003

• Migrating Users from Exchange Server 5.5 to Exchange Server 2003
• Migrating NT 4.0 Users
• Connecting the Exchange 5.5 Directory
• Moving Mail Box and Public Folder