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2272 - Implementing and Supporting Microsoft Windows XP Professional

Prerequisites: Before attending this course, students must have: A+ certification or equivalent knowledge. Network+ certification or equivalent knowledge.

Duration: 9 sessions

Chapter 1: Installing Microsoft Windows XP Professional

• Planning an Installation of Microsoft Windows XP Professional
• Installing Windows XP Professional from a Product CD
• Installing Windows XP Professional over a Network
• Upgrading to Microsoft Windows XP Professional
• Transferring User Settings by Using the USMT
• Activating Windows XP Professional
• Troubleshooting Failed Installations

Chapter 2: Automating an Installation of Microsoft Windows XP Professional

• Introduction to Automating an Installation of Windows XP Professional
• Creating Answer Files
• Creating a Uniqueness Database File
• How Setup Uses Answer Files and UDFs
• Performing an Automated Installation of Windows XP Professional
• Introduction to Creating and Deploying an Image
• Remote Installation Services

Chapter 3: Configuring Hardware on a Computer Running Microsoft Windows XP Professional

• Installing and Configuring Hardware Devices
• Working with Drivers
• Troubleshooting Hardware Devices

Chapter 4: Managing Disks

• Working with Disk Management
• Working with Basic Disks
• Working with Dynamic Disks
• Preparing Disks When Upgrading to Windows XP Professional
• Managing Disks
• Defragmenting Volumes

Chapter 5: Configuring and Managing File Systems

• Working with File Systems
• Managing Data Compression
• Securing Data by Using EFS

Chapter 6: Troubleshooting the Boot Process and Other System Issues

• Examining the Windows XP Professional Boot Process
• Controlling System Settings During the Boot Process
• Changing Startup Behaviour Using the Boot.ini File
• Using Advanced Boot Options to Troubleshoot Startup Problems
• Using the Recovery Console to Start the Computer
• Restoring a Computer to a Previous State

Chapter 7: Configuring the Desktop Environment

• Configuring User Desktop Settings
• Customizing the Desktop Environment
• Configuring System Settings
• Understanding How User Profiles and Group Policy Affect Desktop Customization
• Using Remote Assistance

Chapter 8: Configuring TCP/IP Addressing and Name Resolution

• Configuring IP Addresses
• Troubleshooting IP Addresses
• Determining TCP/IP Name Resolution Methods
• Configuring a DNS and WINS Client
• Connecting to Remote Host

Chapter 9: Configuring Microsoft Windows XP Professional to Operate in Microsoft Windows Networks

• Examining Workgroups and User Accounts
• Creating and Authenticating Local User Accounts
• Configuring Local Security
• Configuring Logon Options in a Workgroup
• Configuring Networking Options in a Workgroup
• Joining a Domain
• Operating in a Domain

Chapter 10: Supporting Remote Users

• Establishing Remote Access Connections
• Connecting to Virtual Private Networks
• Configuring Inbound Connections
• Configuring Authentication Protocols and Encryption
• Using Remote Desktop
• Storing User Names and Passwords to Facilitate Remote Connections

Chapter 11: Configuring Microsoft Windows XP for Mobile Computing

• Configuring Hardware for Mobile Computing
• Configuring Power Management Options for Mobile Computing
• Making Files, Folders and Web Pages Available for Offline Use

Chapter 12: Monitoring Resources and Performance

• Determining System Information
• Using Task Manager to Monitor System Performance
• Using Performance and Maintenance Tools to Improve Performance
• Monitoring Event Logs
• Configuring Program Compatibility